What do I do if I'm having trouble downloading a system update?
If you get an error message when downloading a system update or if you've been waiting for more than 4 hours and the download has not finished, the download may have stopped because the unit disconnected from Wi-Fi.
Follow these instructions to check your Wi-Fi connection and resume the download if necessary.
Follow these instructions to check your Wi-Fi connection and resume the download if necessary.
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First, swipe to the second page of your child's Home screen, then touch the Parents icon to enter Parent Settings.
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If you have already registered your device, you will be prompted to enter your Parent Settings passcode. Enter your Parent Settings passcode to continue.
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To make sure your device is connected to the Internet:
Select "Wi-Fi" from the Parent Settings menu.
Select "Wi-Fi" from the Parent Settings menu.
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Then tap the gear icon
to select advanced Wi-Fi settings.
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Tap the switch icon
Off and then On to refresh the Wi-Fi connection. If you are not connected to any network, select a network and enter the password when prompted.
Press Home when you're done to return to Parent Settings.
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Press Home when you're done to return to Parent Settings.
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To resume downloading the system update:
Select "Device Settings" from the Parent Settings menu.
Select "Device Settings" from the Parent Settings menu.
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Then select "System Update".
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The KidiBuzz™ 3 will check if the update is currently downloading.
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The update will resume the download from where it left off. Wait for the download to finish and check back again later.
TIP: If the battery dies, it will interrupt the download, so make sure your device is connected to a power source.
TIP: If the battery dies, it will interrupt the download, so make sure your device is connected to a power source.
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